Interview with Nikki Elliott,
owner of Encore Home Furnishings
owner of Encore Home Furnishings
Tell us a bit about your business: What does your business offer, and how long have you been around?
We offer a huge selection of name brand furniture, mattresses, areas rugs & decor at discounts prices. We carry brand new items with warranty, as well as new factory seconds. We have been in business since 2005 – 14 years.
How did you decide to get involved in this line of work? How did the business get started?
I was trying to refurnish my home on a shoestring budget & realized there were no options in our area pricewise between Yard Sales/Thrift Store Furniture & Brand New Furniture Stores. I also realized I could purchase a sofa at a yard sale in a rural area, clean it & sell it on Craigslist Portland for $100 more the next day. After purchasing & fixing up used furniture out of our garage for a summer, and having people fighting over the furniture I posted online, I realized I was really on to something.
Tell us a couple things you are proud of about your business. What are you known for? What separates you from the competition?
I am very proud of my amazing staff. They are friendly, honest people who provide exceptional customer service. They go above and beyond to make sure our customers are taken care of, and that is what makes us different.
I am also so impressed by our community. We wouldn’t have a store if it wasn’t for the support and shop-local mentality of our customers. When you make a purchase at our store, you truly are creating jobs locally & paying for your neighbor’s kids to play sports or take music lessons. Together we have created 10 full-time and 15 part-time jobs for Yamhill County.
Our store is known for always having really fun, interesting items & amazing deals! We have over 100 suppliers & purchase entire semi truckloads of merchandise to get our customers the best prices possible. Every time you visit, the products are different, as we bring new items into the showroom daily.
What is your favorite part of running this business?
I really enjoy interacting with the community at large, as well as with our employees & their families. It has been humbling to have been blessed with the resources from this business to help so many community groups, churches & individuals. God has used what was just an idea I came up with one day 14 years ago to bless hundreds of people.
Are there any special promotions, annual sales, or special events that you’d like to mention?
We have monthly specials running through November 24th, and then we kick off our Year End Clearance Sale for Black Friday through the end of the year on November 25th.
How do you see your business growing and improving over the next couple of years?
Over the coming years we will continue to refine our product lineup & try to find the best deals anywhere on high-quality furniture for our customers.
For more information about Encore Home Furnishings, visit their business profile page on Keep It Local Mac HERE!